Gavin did a phenomenal job while performing a safety inspection of my plumbing. He let me know about some potential issues and provided quotes to have them mitigated/resolved. I am very grateful for the quality technicians that Jolly employs and I will be utilizing them for all of my hvac/plumbing needs. One again, Outstanding job!

I can’t say enough about Tyler and the young man that was with him forgive me but I don’t remember his name. They saved the day. It’s not always a welcoming site when you get off of working 3rd shift and come home to a burst water heater tank. Tyler was efficient, quick, compassionate and understanding. Thank you so much guys!!!!

My HVAC is starting to show its age, and fighting the inefficient windows in my 120-year-old house. Dominic came out and looked over my whole system. Dominic was super nice and helpful. Jolly is always my first call. I didn't feel like i was being sold on things i dont need, but instead just being the helpful experts i need.

Nolan was very knowledgeable and professional. He saved us a alot by being truthful. Highly recommend Jolly pumbling.

Dominic came over to do an AC check… He was very thorough and did a good job pointing out a few things that we might be needing. Super sweet and polite guy! The service was free as we were given a one year warranty.

Really good experience. Respectful, knowledgeable, and efficient. I would use again. Received a lot of good advice and estimates for other work needed when getting a pipe cleaned out.

Dylan did an excellent job of diagnosing the problem and was very thorough in his explanation and work.

Very professional young man came out explain my concerns and fix my problems

Today we had our first visit as part of the Jolly Home Plan, and Dominic came and provided an AC inspection/cleaning service. He was extremely thorough on his findings and suggested items to be replaced in an honest and non-pushy way. We instantly found him to be a trustworthy source, and we look forward to our future maintenance visits.

Everyone at Jolly was a pleasure to deal with. Tyler and his crew gave us a few options for our repair. They were prompt and cleaned up after themselves.
Great company.

I’ve had these guys out twice for urgent plumbing issues. They were able to get someone out to me right away both times and these guys are super nice and accommodating. Thank you to Cory or Cody (sorry I can’t remember your name), Alex, and Anthony for your plumbing expertise. Also, Dominic, who was an add on service to assess my HVAC system. He was awesome as well!
Would like to add that I became a VIP member so the price was reasonable for the first service and the second time actually fell under a covered service, which was great.

Reviewed sump maintenance
Electrical service in the community was knocked out. Alarm kept going off and pump appeared to not be working.
Sump was on back up battery.
Noah was very pleasant and arrived quickly. He explained in an understandable way how the pump worked that it was still pumping but could only pump small amounts.
I am concerned that battery will go dead before electric is turned back on!!!
However, Noah is a great service person.

Alex did a great job fixing our plumbing issue. He was very thorough and courteous throughout his time.

Cody was the best! He provided excellent, accommodating service. He explained the issue and repairs needed in an easy to understand way. He also listened to my priorities and helped me a find the solution that was best for me. The Jolly team was always reachable and fit me quickly into their schedule - I would highly recommend working with Jolly!

We are big fans of Jolly! Yesterday their electrician, Will, installed new outdoor light fixtures, added lighting to our basement, and fixed some wiring issues. He was competent, a good problem-solver, and was a delight to work with. We highly recommend!

Jolly and my plumber Aaron did a great job tackling a complex plumbing repair in my condo.

I’ve moved a few times around Fort Mitchell, and apparently I have a unique talent for buying houses where the previous owner hired Dr. Frankenstein to design the HVAC system. Every new house comes with some horrifying collection of mismatched equipment, questionable decisions, and mysterious wires stitched together while someone presumably screamed, “IT’S ALIVE!”

And inevitably… the monster dies.

Thankfully, Jolly Plumbing, Heating & Air has become my HVAC emergency contact. Every time something goes sideways, they’ve managed to get someone out the same day when possible or the next day at the latest. They’re quick to diagnose the problem, explain what’s happening in terms a normal human can understand, and get things moving again.

Working with Danny is always a treat. He’s never given me the pushy salesman routine or tried to convince me that my broken furnace somehow means I also need a new water heater, humidifier, hot tub, and second mortgage. He listens, gives logical recommendations, explains the options, and provides the expertise I don’t have so I can make an informed decision.

My installation crews have historically been led by Jacob, who is an absolute master of his craft. He’s quick, professional, tidy, respectful, and somehow manages to take the mechanical crime scene I purchased and turn it into something that looks like it was designed by an actual engineer instead of a mad scientist.

So here’s my advice… do your research before buying a house. Look closely at the HVAC system. Ask questions. Bring an inspector. Maybe bring a priest.

And if you ignore all that advice and buy the house anyway… save Jolly’s number. You’ll be glad you did.

Tony was superb. Very professional, patient with questions and explanations and knowledgeable.No charge because a drain valve already exists on the pipe!