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The Floodgates Are Open: How To Fix a Sump Pump That’s Not Working

A sump pump is an unassuming device that plays a pivotal role in protecting your home from the devastating effects of flooding. As your trusted advisor for all your plumbing needs in the Northern Kentucky and Cincinnati region, we at Jolly want to share our expertise with you by exploring the common reasons why a sump pump stops working and providing you with the solutions you need to resolve this issue.

Common Reasons Why a Sump Pump Stops Working

A sump pump is a staple accessory in many homes. It works silently in the basement while keeping floods at bay. However, like any mechanical system, sump pumps can experience issues that render them ineffective. Let’s delve deeper into some of the common reasons why sump pumps stop working.

Power Outages

Sump pumps are reliant on electricity to function. When the skies unleash torrents of rain, power outages are not uncommon, and this scenario is precisely when you need your sump pump the most. Imagine the frustration of having a perfectly functional sump pump, only to discover it can’t do its job due to a lack of power.

To ensure your basement stays dry, consider investing in a backup power source such as a generator or a battery-powered backup system. These safeguards ensure your sump pump can continue working when the lights go out. 

Remember, being prepared for the worst can make all the difference during a heavy storm.

Clogged or Frozen Discharge Lines

Another common culprit behind sump pump failures is clogged or frozen discharge lines. These lines are responsible for transporting the pumped-out water away from your home. 

Over time, leaves, dirt, and other debris can accumulate and clog the discharge lines, causing water to back up and potentially damage your basement.

To maintain the pump’s effectiveness, regularly inspect and clear the discharge lines. This simple task can prevent costly water damage and ensure your sump pump operates efficiently. Moreover, during colder months, freezing can occur, blocking the lines completely. To prevent this, consider insulating the discharge pipe or using a freeze guard, which can help keep the water flowing even in freezing temperatures.

Faulty Switches

There may also be an issue with the float switch. As the sump pump’s brain, the float switch is responsible for turning the pump on and off based on water levels in the sump pit. A malfunctioning switch can lead to erratic operation or, worse, no operation at all.

Common issues with the float switch include it getting jammed or damaged due to wear and tear. Inspect and test the float switch frequently to ensure it moves freely and triggers the pump as needed. If it’s damaged, replacing it promptly is crucial. A simple replacement can save you from a basement inundated with water during a heavy rainstorm.

Steps To Diagnose and Fix a Non-Working Sump Pump

Now that we’ve explored the common reasons behind why your sump pump is not working, let’s move on to practical steps you can take to diagnose and fix a malfunctioning sump pump.

Inspection and Cleaning

The first step is the inspection and cleaning phase, and it includes undergoing the following tasks:

  1. Debris Check: Begin by inspecting the sump pit for debris. Remove any dirt, gravel, or foreign objects that could obstruct the pump’s operation. A clutter-free sump pit ensures your pump can function optimally.
  2. Positioning: Ensure the pump is correctly positioned at the bottom of the sump pit. It should sit level and not be tilted or leaning against the pit’s walls. Proper positioning allows the pump to draw water effectively.
  3. Cleaning: Carefully remove the pump from the pit for a more thorough cleaning. Wipe away dirt and grime, and check the impeller for any blockages. The impeller is a crucial component, as it’s responsible for pumping water out of the pit. So, clearing any obstructions ensures it can work without hindrance.

Testing the Power Source

To test the power source, you need to consider the following aspects:

  • Power Connection: Confirm that the sump pump is properly plugged in and that the electrical outlet is working. Sometimes, a simple loose connection can cause the pump to appear non-functional. By securing the power connection, you can guarantee the pump’s operation.
  • GFCI Check: Many sump pumps are connected to ground fault circuit interrupter (GFCI) outlets. Always check that the GFCI hasn’t tripped. If it has, reset it and see if the pump starts working. GFCI outlets are designed to protect against electrical faults, so they can trip if there’s an issue. 
  • Test Run: Finally, carefully pour water into the sump pit to raise the float switch. Observe if the pump activates and starts pumping water out. By testing the pump with actual water, you can simulate real-world conditions and reveal if there are any underlying issues.

Seeking Professional Help

If after performing these checks your sump pump is still not working, it’s time to seek professional help. Jolly Plumbing Drains, Heating & Air is here to assist you. 

Our experienced technicians have a deep understanding of sump pump systems and can diagnose and repair issues efficiently.

Moreover, we understand that not all sump pump issues can be resolved with a DIY approach. Complex problems may require specialized tools and expertise. Our technicians are equipped to handle even the most challenging sump pump issues, keeping your home protected from flooding.

We also offer routine maintenance services to keep your sump pump in peak condition. Regular maintenance can catch potential problems before they escalate, ensuring your sump pump is always ready to protect your home when you need it most. 

Don’t wait until the next heavy rain to discover your sump pump isn’t working. Contact Jolly for expert assistance and peace of mind.

Conclusion

A functioning sump pump is your first line of defense against basement flooding. Through maintenance and quick action, you can save yourself from costly water damage. Remember, we at Jolly Plumbing Drains, Heating & Air are your trusted advisors for all your plumbing needs.

Don’t hesitate to reach out to us for expert assistance and routine maintenance if your sump pump is not working. Your peace of mind is our priority, and we’re here to ensure your home stays dry and safe. 

Trust Jolly for all your plumbing needs, and let us be your partner in keeping your home protected from the deluge.

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