Thermostat Installation in Cincinnati, Ohio & Northern Kentucky

Just had Dustin from Jolly come to the house and Descale our water heating system. He was very professional, knowledgeable, and helpful. He was quiet as could be while working as my wife and I work from home. I look forward to him coming back out next time. Thank you Dustin and Jolly!!!

Nathan S. is an excellent service tech! Explained everything in terms that I could easily understand, while still being thorough yet concise. Courteous & respectful. Knows his stuff- what more can be said? Thanks Nathan!

Grateful to the Jolly team for taking care of us and our HVAC system. The home plan is nice because it’s a small fee a month and includes cleanings/checks that could be easily neglected. Nathan S. was thorough yet quick to complete the job. Thanks!

Blake is the technician on our job. He was very thorough and honest with regard to our options (we had an outdoor faucet freeze & burst). It’s a difficult situation as access is via a newly finished lower level and could result in expensive repairs. He did a wonderful job of explaining our options. Totally satisfied with his assessment of the situation.

Drew was excellent! Service was outstanding and they explained everything they did. 5 stars all the way!

Tyler Brewer was proficient, professional and thorough in completing the needed work to our pressure regulator valve (and shutoff) and water heater replacement necessary to avoid a potential basement flooding situation.

Great service and thorough throughout the visit.

Jeremy Hickman of Jolly Plumbing provided excellent service in checking out my HVAC system. He knew my system in and out and provided tweaks to make the system more efficient, especially for the upcoming summer season. I’m glad I chose Jolly Plumbing for my annual checkup.

Very personal,professional and reasonable.

Blake was great - professional & friendly. He explained everything well and gave some good recommendations. Thank you!

Drew was extremely professional, courteous, and polite. I'll definitely be calling back when I have another issue.

I have used Jolly plumbing multiple times and they have always been so nice and professional. I had Nathan come out today to service my AC and he was wonderful. Very polite, respectful, and efficient. Employees like him are why I use Jolly!

It’s rare to find a company that truly cares about quality and customer satisfaction—this one does. Highly recommend to anyone looking for reliable and top-notch home services!

Jolly is my go to moving forward!!

We have utilized Jolly for several home service needs and they never disappoint. They are beyond courteous, professional, and kept us in the loop every step of the way through text and email. Our furnace evaluation was no different. Keep up the great work guys.

The people over at Jolly were great to work with, the technician was super friendly and got my system back up and running.

Great communication and timely service, as always!

Always great service with Jolly!

Always reliable and Jolly!

Nathan did an outstanding job of taking of servicing my air conditioning system needs

First class company in every way. Had an emergency where one of the pipes in my basement leaked out through my ceiling and ductwork. I was able to schedule a next day service over night on the phone with their after hour AI service. It was incredibly easy and got me scheduled for the next morning, In the morning a scheduler reached out to confirm my appointment and asked if they needed to work around any time restrictions I had that day, which service companies never do, its usually on their time or nothing at all. They worked around the time I needed and wished me a “Jolly Day,” which I loves. Then when the technician was scheduled, they sent me a text message with the technicians picture, name, and a some interests of his. The technician gave me a 30 minute heads up when he was on his way, which was great so I had time to crate my dogs. Tino was my technician and he was amazing. Friendly from the minute he walked in, he found my issue right away and had a game plan ready in minutes. Tino also discovered some issues with my water line and hot water heater. He was not pushy at all and said they’re working fine now but you may may want to look at replacing the hot water heater in a few months and look at a water softener sometime because our water was very hard. Instead of just having me take him at his word, he showed me the hard water build up in my pipe and hot water heater. We decided to go ahead and do the repair and then add on a new hot water heater and water softener too and have him do everything. A lot of companies would have scheduled to come back another day to do the water heater and softener because they had other customers to visit they day, and just fix the pipe that day, but Tino finished everything in one day! He called his warehouse and told them everything they needed, then someone brought it out to him so he never had to leave my house. Another technician finished a job early and then stopped by to help Tino out to get everything done for us a little faster. Jolly offered easy financing options to make the unexpected expense be easier to take on, and Tino explained to me about Jolly’s membership program, which is only $15 a month and pays for itself as it includes one free heating system inspection a year, one free a/c inspection a year, one free plumbing and sewage inspection a year, half off emergency visit fees, a 10% discount on repairs, and priority service, so I joined that too. A few days after the repair, they sent us a nice stainless steel cup and some fresh baked cookies welcoming us into the “Jolly Family”, and I thought that was an incredible touch on their end. I’d rank them a 20/10 and have told my friends and family about how there aren’t many companies around like Jolly anymore that truly put the customer first.

He was great and super friendly. Amazing customer service.

Owned by one of the kindest and genuinely good humans I know.

Our Jolly Tech Ronald did an amazing job installing our new water heater. He was very knowledgeable about what options we had and helped us make the best choice for our needs. As always, Jolly brought their “A” game! Great service!

Water heater went out last night and the team was out here this morning to fix it. Great service! Great guys! I’m so grateful for the responsiveness.

Excellent service from Blake at AJ Jolly

Excellent service from start to finish! Fast, professional, and fixed the issue perfectly. Highly recommend! Also loved supporting dogs with their “Unclog for Dogs” campaign!

Nathan was knowledgeable and his explanations were super helpful and clear. He spotted issues in our A/C that explained a lot of what had been mystifying us for quite a while and had a solution. Jolly's pricing is fair and more affordable than other HVAC places I have used and Nathan really great at his job.

Had Nathan and Blake over for the annual inspection. Great information, solid work, not pushy.

Tech was very courteous and helpful. I would recommend him to anyone! Excellent work!!

Honest and knowledgeable service man. Carefully explained my options and associated costs. Highly recommend

Jolly is unbelievable. Responsive, flexible and great service. Highly recommend!

Jolly is a life saver, and honestly the best customer service I have had in a long time. The attention to details, and the ability to teach me what they were doing as they fixed everything was amazing.

Jared is fantastic. Professional, polite, and explained every step. Definitely will continue to use him and Jolly for our plumbing needs.

Jared was great and professional and fix the problem in no time!

Jolly’s team have come to our home for several different projects and the work has been outstanding! This is the new water heater. I recommend them to anyone needing work.

Chad was awesome, he and his partner were most courteous, efficient and explained in detail the problem and corrected it. Answered all my questions and I highly recommend Jolly Plumbing.

Jared was awesome! Very knowledgeable and helpful. He showed me everything he did and explained why he was doing it.

Ben and Helper did a great job and I would recommend them to anyone needing service. However there was one little issue with the landscaping which Alex has assured me will be taken care of in the next couple weeks. Other than that Jolly Plumbing will be recommended by me to anyone.

Jolly plumbing sent Shelby Adams to house today to do fix some plumbing problems we were having at our house i would like to thank Jolly plumbing for sending Shelby Adams she is very professional knowledgeable and above all honest and trustworthy and friendly 😀 Shelby did a great job Shelby is a credit to the plumbing trade keep up the great work Shelby Adams

My technician was amazing Kate was very honest, very professional job well done

Both Ronnie and Shawn were super thorough and complete with their work, and extremely comfortable and pleasant to have in my house.